Juan Israel Ortiz

Freelance Financial Services Copywriter

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Sharing is Caring… Or is It?

Sharing is a big part of social media. It’s basically the foundation of any community, to be honest.

And the message of sharing has spread over the Internet like crazy. Especially for marketers. But, are we doing sharing the right way?

By that I mean, what is the purpose of sharing? Are we sharing because we legitimately want to help others? Or are we doing because we want to become popular?

Make no question about it – being popular is part of being successful. But there two sides to popularity.

You can become popular by being a community leader: inspire others, and challenging them to become better. You are changing people’s lives.

We’ll call that the “good side” of popularity.

Then there’s the other side of the coin – people being popular by doing stuff that is cool. This, much like creative content and other dumb marketing ideas, might catch fire a bit. But then it extinguishes. And you’re left with nothing.

How do you know why you’re sharing a piece of content? Ask yourself this: did you actually watch/read/listen to the content you’re about to post on social media? Do you understand it? Can you give further information on why you support it / are against it?

If there’s a “NO” to any of those questions, then you’re only sharing for the sake of clicks, follows, and likes. And believe me, in the long run, those are not going to pay the bills.

Heck, once people realize you have no credibility (a side effect), they might take those follows and clicks back.

Just something to think about.

27 Content Types You Can Share on Twitter

Earlier on I stated that Twitter serves better as a sharing / Public Relations tool than an engagement one. With that in mind, here are 27 types of content which you can share links on Twitter for your target audience to find out.

  1. How-to articles
  2. Video / audio interviews
  3. “Product / service reviews” articles
  4. “Ask the experts” videos
  5. Videos showcasing an industry experiment and its results
  6. Blog posts defining industry terms with examples
  7. Website pages that showcase other resources and affiliates
  8. Articles with Productivity tips
  9. Humorous videos and articles that are connected to your brand
  10. Articles on helpful business or industry data
  11. Problem-solving mindmaps
  12. “Best practices” articles
  13. Template slideshows
  14. Product / Service offers
  15. Video / podcast / article compilations
  16. News releases on upcoming events
  17. “Beginner’s Guide” ebooks
  18. Survey results
  19. Client testimonials
  20. Case studies
  21. Research articles
  22. Inspirational articles
  23. Product Demos
  24. Blog posts expressing your opinion on a particular topic
  25. Debate videos
  26. News releases on upcoming competitions
  27. Articles with Checklist ideas

Do you have more ideas on content to share on Twitter? Share them in the comments section below.

Twitter as a Public Relations Tool

Since I started Twitter back 2009, I never saw it as an effective customer service tool. The limit of 140 characters does not allow enough room for brands to be specific when addressing customers. Personally, I believe Facebook and LinkedIn are better tools to talk to customers.

So, what role can Twitter play when it comes to a social media strategy?

Well, how about a public relations medium?

I’ll admit, I’m taking this idea straight from Seth Godin. If you look at his Twitter stream, all he has are tweets with links to his blog posts. He is just letting you know that he has a message for you and gives you a link for you to read it.

I’ll take it a bit far: let’s share the links for all of our brands’ activities – I’m talking about blog posts, news releases, videos, special offers – anything you have.

Use Twitter to let your target audience know they can get access to a message you want to give them. And remember, you can always use Facebook and LinkedIn (and hey, even your blog) to communicate and engage effectively with your tribe (Seth Godin term there).

Are Automation Applications a Good Marketing Tactic?

When it comes to automated (pre-posted content on applications like HootSuite and Buffer) content,  there are people on both sides of the fence.

Those who think automation is great see it as a useful tool to present their businesses to prospects 24 / 7. Those who see it as the root of all evil, think automation is just an excuse to SPAM SPAM!

As far as I’m concerned, I’m somewhere in the middle.

I do believe there are people out there spamming the hell out of Twitter (mostly). They’re just trying to get clicks, offering poor-quality content to their audience. Those businesses need to stop what they’re doing now – and check out what I’m about to type.

Automation – most like guns and marijuana – is not to blame for the discomfort it’s causing. I believe the user is to blame, and they should learn as quick as possible how to fix that problem.

The solution is quite simple: use automation to spread as much content as you would like. Just make sure that this content is HELPFUL to people, and intelligent conversations can start from it.

Automation is not evil. People just need to learn how to make adequate use of it.

Use Social Media to Connect on Different Levels

I’ve brought the point of being able to connect with people in different ways through social media throughout this blog. But I wanted to take a specific post to explain how to do this effectively.

Now, I know there are  a million social platforms out there – I’m going to give insight into what I use: this blog, Facebook, Twitter, and LinkedIn. With that in mind, here we go:

Twitter: I once used Twitter as a conversational tool by participating in TweetChats and so on. But I have learned that Twitter is not the channel for conversation. In fact, because of how quick tweets show on a timeline, whatever conversation you have can easily get lost in the shuffle. Now, instead of chatting, I’m announcing. Twitter has become a press room for my brand. I just post whatever else I do on the Internet there with a link, so people can go and see it. That is the best use I have found for Twitter.

Facebook: Facebook has a special, personal feel to it. It’s like the neighborhood bar where you go and chat with your buddies. It’s also a place where you can go and help people who have problems you can solve. You can be open, and talk candidly with your target audience about what affects them, and see if your services can help them out.

LinkedIn: If Facebook is the local bar, LinkedIn is the conference room. That’s where you put on the business suit and start building professional relationships. Talk about industry problems. Bring forth solutions. And share your points of view with other professionals. You can become a trustworthy entity if you play your card right on LinkedIn.

My Blog: This space right here is where all my thoughts are printed. It is MY space, and it is run under MY rules. I write what I feel, in the way I feel most comfortable. If every social media channel was to collapse, this place would still stand. It will be the home for my thoughts And it will always be.

Are you on board with the way I use social media? Do you disagree? Leave a comment below and let me know.

Where Numbers Don’t Matter

Take two businesses from the same industry, and put them on social media.

On one hand, you have one of these businesses building a huge audience using funny lines and idiotic YouTube content – sorry, I don’t know what else to call it. And you have the other business, with about a couple of hundred followers interested in what they’re doing.

Now, logic would say the business with the largest audience would make the most money. Well, chances are logic is wrong.

The business building its audience on fun and games is just bringing in people who have time to waste. They are not interested in investing in what you offer. They’re just looking for something funny on the Internet, and they’re providing it.

Unless you’re in the entertainment industry, this will not translate to revenue.

The other business, which has a more concentrated audience, is building its social media community using service-oriented content, which shows the people who are interested in buying your product. Those who watch what you offer are looking, needing, or desiring your service, and they will spend the money when asked for it.

The lesson to learn is that when it comes to social media, the quality of your audience is more important than its size.

Talk to Your Customers on Facebook

Facebook has a tendency of making our stupid side come out. And with good reason – it’s that place online where we spent time with our friends when we are not together.

I’ve been a Facebook for since 2006. And up until a couple of months ago, I never saw it as a marketing tool. That was until I read the book Branding Yourself by Kyle Lacy and Erik Deckers.

The thing that captivated me the most is that Facebook opens the door for you to connect with your target audience on a more personal level. And as I said on an earlier post, it’s hard to know people through 140 characters per message.

With Facebook, not only you can give immediate solutions to some of the problems your customers have. But you can also dive into know what they like, what they don’t, and then try to accommodate to their needs and wants.

I recommend for you to build a Facebook fan page for your business. That way you separate your prospects from your friends, and can be more formal without having the worry of being blindsided by one of your not-so-professional friends.

You can also generate new leads with Facebook – let your friends know what you’re up to, and then ask them if they know someone who might need or want your services. That could bring in some extra dollars as well.

Use Facebook to get personal. Just remember – try not to be much of a clown. Even if you are a clown.

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