Here are several distinct lenses through which teams tend to view (and shape) the practice of sales enablement copywriting:
The Buyer-Centric Perspective
Focus
- “What does my prospect truly care about today?”
Key Questions
- What pains are top of mind?
- Which outcomes keep them up at night?
Implication for Copy
- Lead with empathy.
- Frame copy around real-world scenarios and desired end-states, not feature specs.
The Sales-Rep Perspective
Focus
- “How will this asset slot into my existing workflows?”
Key Questions
- Is the language conversational?
- Can I drop it straight into an email or call script?
Implications for Copy
- Bite-sized snippets.
- Clear ‘when/how’ guidance.
- Objection-bridge lines.
- Modular blocks that reps can mix-and-match on the fly.
The Marketing Perspective
Focus
- “How does this align with our broader brand story?”
Key Questions
- Are we reinforcing our positioning and tone?
- Is the messaging consistent across channels?
Implications for Copy
- Ensure brand voice cohesion.
- Adhere to style guidelines.
- Weave in high-level differentiators that flow from top-of-funnel campaigns into 1:1 outreach.
The Enablement-Leader Perspective
Focus
- “How will we measure success and iterate?”
Key Questions
- What metrics (open rates, response rates, win rates) are tied to these assets?
- How quickly can we A/B test and roll out improvements?
Implications for Copy
- Instrument every piece with trackable CTAs.
- Embed version control.
- Build feedback loops with sales to fuel continuous optimization.
The Executive/Revenue-Ops Perspective
Focus
- “What’s the ROI on our content investment?”
Key Questions
- How much lift in deal volume or velocity can we attribute to better copy?
- Can we scale this approach as we enter new regions or verticals?
Implications for Copy
- Prioritize high-leverage assets (e.g., core email sequences, battle cards).
- Build modular frameworks for rapid localization or specialization.
- Tie copy efforts back to forecasted revenue gains.
The Data-Driven Perspective
Focus
- “What does the performance data tell us?”
Key Questions
- Which subject lines outperform?
- Which battle-card snippets correlate with higher objection-win rates?
Implications for Copy
- Treat every headline or CTA as an experiment.
- Maintain a living “copy lab” of test results.
- Let data guide iterative rewrites rather than gut instinct alone.
The Technology/AI-Augmented Perspective
Focus
- “How can we leverage automation and generative tools?”
Key Questions
- Which parts of the process can be templated or auto-generated?
- How do we maintain human oversight and brand integrity?
Implications for Copy
- Use AI to draft first-pass modular snippets or suggest personalization hooks.
- Have a skilled copywriter refine tone, proof points, and objection pathways.
The Customer-Experience (CX) Perspective
Focus
- “How seamless is the journey from marketing to sales?”
Key Questions
- Does the messaging flow feel jarring when a prospect moves from an ebook to an email to a live demo?
Implications for Copy
- Map narrative arcs across touchpoints.
- Echo key phrases and proof-points in each asset.
- Ensure there are no “value gaps” as buyers advance.
The Creative/Storytelling Perspective
Focus
- “How can we make this memorable?”
Key Questions
- What narrative hook or metaphor will stick?
- How can we weave in mini-stories or vivid imagery?
Implications for Copy
- Layer in micro-stories.
- Surprise-and-delight elements (pattern interrupts).
- Push-pull structures that blend pain-point “pushes” with aspirational “pulls.”
The Learning-and-Development Perspective
Focus
- “How do we onboard and upskill reps on these assets?”
Key Questions
- Are there built-in micro-learning modules, quizzes, or role-play exercises tied to each copy asset?
Implications for Copy
- Include “quick tips” call-outs, sample dialogue scripts, and built-in practice scenarios so reps internalize both the language and the rationale behind each message.
By deliberately balancing and blending these perspectives — rather than favoring just one — you’ll create sales-enablement copy that is empathetic, usable, brand-aligned, measurable, scalable, and ultimately far more effective at driving buyer action and revenue.
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